Terms and Conditions

1. Introduction

Welcome to Thailand-arrival-card-online ("we", "our", or "us"). By accessing this website and using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Nature of Our Service

We provide assistance to travelers in completing their Thailand Arrival Card (TDAC) application.

Our service includes:

• Guidance in completing the application form
• Review of provided information for completeness
• Assistance throughout the application process
• Customer support

We do not issue travel documents and we do not make any decisions regarding approval. All decisions are made by the relevant Thai immigration authorities.

3. User Responsibility

You are responsible for ensuring that all information you provide is accurate, complete, and up to date.

We are not responsible for:

• Incorrect or incomplete information submitted by the user
• Application delays or rejections caused by incorrect data
• Decisions made by immigration authorities

4. Fees and Payments

Our service fee is charged for the assistance and support we provide.

• Fees vary depending on the level of assistance selected
• All payments must be made in full before processing begins
• Fees are separate from any government-related fees, if applicable

Payments are processed securely by third-party payment providers. We do not store full credit card details.

5. Refund Policy

Due to the nature of our service:

• Once the application has been processed, our service is considered delivered and the fee is non-refundable
• If you request cancellation before processing has started, you may be eligible for a refund

Refund requests must be submitted via our support channels.

6. Service Limitations

We do not guarantee:

• Approval of any application
• Processing times
• Entry into Thailand

Our service is limited to assistance and guidance only.

7. Privacy

Your use of our service is also governed by our Privacy Policy. We take reasonable measures to protect your personal data and only use it for providing our services.

8. Third-Party Services

We may rely on third-party providers (such as payment processors and hosting services) to operate our website and services.

We are not responsible for the practices or actions of these third parties.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page.

10. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.

11. Contact Information

If you have any questions about these Terms, please contact us using the details below.