Privacy Policy

1. General Information

This Privacy Policy explains how Thailand-arrival-card-online ("we", "our", or "us") collects, uses, and protects your personal data when you use our website and services (the "Service").

We provide an independent assistance service to help travelers complete their Thailand Arrival Card (TDAC) application. We are not affiliated with, endorsed by, or connected to the Government of Thailand or any official government agency.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

• Personal details: name, date of birth, nationality
• Contact information: email address, phone number
• Travel information: passport details, travel dates, accommodation details
• Payment information: billing details (payments are securely processed by third-party providers)
• Technical data: IP address, browser type, device information
• Usage data: pages visited, time spent on the website

3. How We Use Your Information

We use your personal data to:

• Provide and manage our assistance service
• Process your application and communicate with you
• Process payments and prevent fraud
• Provide customer support
• Improve our website and services
• Comply with legal obligations

Payments are processed securely by third-party payment providers. We do not store full credit card details.

We do not sell your personal data.

4. Sharing of Information

We may share your personal data with:

• Service providers (such as payment processors and hosting providers)
• Technical partners who help us operate the website
• Authorities, if required by law

We only share data when necessary to provide our services.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website usage.

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function properly without cookies.

7. Data Security

We take reasonable measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of these external services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us using the details below.